• UNIT 10: INTERNAL CONTROL SYSTEM

    Key unit competence: To be able to evaluate internal control system

    Introductory activity

    A case study

    IHAHIRORYACU Ltd Company is located in Kigali city. Due to the lack of sufficient 
    staff at both managerial and operational levels staff , the management of the 
    company requested its staff to perform any tasks assigned to them. This implies 

    that there were no specific duties and responsibilities assigned to each staff.

    Procurement of goods and services are planned and executed by Head of Finance 
    (HoF). The Head of the Finance is the one who receives the goods and services 
    and later makes payments for them. Suppliers are paid with the use of cheques. As 
    part of practice, the issued must bear the signatures of the Hod and accountant. 

    The accountant is the brother in law to the HoF.

    In accordance with company’s human resources policy, the recruitment of staff is 

    done by a team of staff appointed by the Head of the Human Resources (HRM).

    It is the responsibility of the Human Resources unit to conduct the recruitment 
    process and recommend to Managing Director (MD) the competent candidates for 
    appointment. This is not done as per the policy; recruitment of staff is conducted 
    by the Head of Finance and recommend the competent candidates to the MD for 
    appointment. The Human Resources unit does only prepare monthly payrolls and 

    ensure that the employees are paid timely.

    The management of petty cash is done by the accountant. No one makes follow up 
    of money spent through petty cash. No records regarding petty cash managements. 
    IHAHIRORYACU Ltd Company maintains three bank accounts. The signatories to 
    the bank accountants are the accountant and HoF. Bank reconciliation for the bank 

    accounts are prepared at the end of financial year.

    Question

    What are weaknesses that exist in management of IHAHIRORYACU Ltd Company?

    10.1. Features of internal control system

    Learning activity 10.1

    A manager of a company would like to build an overall system, which will 
    allow the management of the organisation to govern, control of organisational 

    activities, examine financial information and review operating activities. 

    1. What do you think this manager can do in order to provide the 

    company with an effective internal control system?

    2. What are main elements of internal control system?

    10.1.1. Meaning and features of internal control system

    a) Meaning of internal control system 

    Internal control is the process designed and affected by those charged with 
    governance, management, and other personnel to provide reasonable assurance 
    about the achievement of the entity’s objectives with regard to reliability of 
    financial reporting, effectiveness and efficiency of operations and compliance 

    with applicable laws and regulations. 

    b) Features of internal control system 
    Effective internal control depends on good organization. Reducing the level of 
    errors and irregularities helps to ensure that the objectives of the control system 

    are effectively achieved. 

    Organization plan
    The first feature of an internal control system is the organization plan. In order for 
    it to be effective, it must be simple and flexible. This plan should clearly outline 

    the functions of each unit and its staff members. 

    • Segregation of functions
    Structural independence of an organization means separating the functions of 
    each area of the company. This is essential for an effective internal control system, 
    as it ensures that one person is not responsible for all stages of an operation. 
    In this sense, all processes must go through different phases, and each of them 
    must be under the responsibility of different persons. Thus, the execution, 
    authorization or registration of a transaction is performed independently by 
    different employees.

    • Control of access to assets

    Effective internal control depends on a large extent on the security of the 
    processes. An organization achieves an adequate degree of security when 
    access to assets or accounting records is limited. This involves restricting 
    physical or remote access to assets or the preparation of documents for 

    authorizing access to them.

     Authorization system and procedure 

    Effective internal control includes methods to monitor the records of operations 
    and transactions. The procedures involved in an activity must include periodic 

    audits and reviews, as well as obtaining control information and authorisation.

    10.1.2. Elements of internal control system 

    Internal control has five elements:

    a) The control environment 

    The control environment is the framework within which controls operate. The 
    control environment is determined by the management of the business. The 
    control environment includes the governance and management functions and 
    the attitudes, awareness and actions of those charged with governance and 
    management concerning the entity’s internal control and its importance in the 

    entity. 

    Communication and enforcement of integrity and ethical values: Essential 
    elements which influence the effectiveness of the design, administration and 

    monitoring of controls. 

    Commitment to competence: Management’s consideration of the competence 
    levels for particular jobs and how those levels translate into requisite skills and 

    knowledge. 

    Organisational structure: The framework within which an entity’s activities for 

    achieving its objectives are planned, executed, controlled and reviewed.

    Assignment of authority and responsibility: How authority and responsibility 
    for operating activities are assigned and how reporting relationships and 

    authorisation hierarchies are established. 

    Human resource policies and practices: Recruitment, orientation, training, 
    evaluating, counselling, promoting, compensation and remedial actions. 
    The auditor shall assess whether these elements of the control environment 
    have been implemented using a combination of inquiries of management and 

    observation and inspection.

    Entity risk assessment process: An auditor must obtain an understanding of 
    whether the entity has a process for: 
    – Identifying business risks relevant to financial reporting objectives;
    – Estimating the significance of the risks; 
    – Assessing the likelihood of risks occurrence; 

    – Deciding upon actions to address those risks. 

    b) Information system relevant to financial reporting

    The information system relevant to financial reporting is a component of 
    internal control that includes the financial reporting system, and consists of 
    the procedures and records established to initiate, record, process and report 
    entity’s transactions and to maintain accountability for the related assets, 

    liabilities and equity.

    The auditor shall obtain an understanding of the information system relevant to 

    financial reporting objectives, including the following areas: 

    – The classes of transactions in the entity’s operations that are 
    significant to the financial statements; 

    – The procedures, within both IT and manual systems, by which those 
    transactions are initiated, recorded, processed, corrected, transferred 
    to the general ledger and reported in the financial statements;

    – The related accounting records, supporting information, and specific 
    accounts in the financial statements, in respect of initiating, recording, 
    processing and reporting transactions;

    – How the information system captures events and conditions, other 
    than transactions, that are significant to the financial statements; 

    – The financial reporting process used to prepare the entity’s 
    financial statements, including significant accounting estimates and 
    disclosures;

    – Controls surrounding journal entries, including non-standard journal 
    entries used to record non-recurring, unusual transactions or 

    adjustments.

    c) Control activities 

    Control activities are those policies and procedures that help ensure that 
    management directives are carried out. This means that the auditor shall obtain 
    an understanding of control activities relevant to the audit and how the entity 
    has responded to risks arising from IT. Control activities include those activities 

    designed to prevent or to detect and correct errors. 

    Those include activities relating to authorisation, performance reviews, 
    information processing, physical controls and segregation of duties. Examples 
    of control activities include:
    – Activities relating to authorisation;
    – Performance reviews;
    – Information processing; 

    – Physical controls and segregation of duties.

    Components of control activities

    Approval and control of documents
    – Controls over computerised applications 
    – Checking the arithmetical accuracy of records 
    – Maintaining and reviewing control accounts and trial balance
    – Reconciliations of accounts balances such as bank account. 
    – Comparing the results of cash, security and inventory accounts with 
    accounting records 
    – Comparing internal data with external sources of information
    – Limiting physical access to assets and records

    – Segregation of duties

    In brief, control activities are those policies and procedures that ensure 
    management’s directives are carried out. This means that the auditor shall 
    obtain an understanding of control activities relevant to the audit and how the 

    entity has responded to risks arising from IT. 

    Table illustrating control objectives and control activities

    d) Entity risk assessment process 

    An auditor must obtain an understanding of whether the entity has a process 
    for: 
    • Identifying business risks relevant to financial reporting objectives;
    • Estimating the significance of the risks;
    • Assessing the likelihood of risks occurrence; 

    • Deciding upon actions to address those risks. 

    As part of managing business risk generally, the directors should have a system 
    for identifying and dealing with risks affecting the financial statements. If they 
    have such a system, and it works effectively, the chance of having an error in 
    the financial statements (control risk) is lower and so audit risk is lower. The 
    entity’s risk assessment process is an element of the control environment which 
    encompasses the entity’s process for identifying business risks relevant to 
    financial reporting objectives and deciding about actions to take to address 

    those risks.

    If the entity has established such a process, the auditor would obtain an 
    understanding of it. If there is not a process, the auditor shall discuss with 
    management whether relevant business risks have been identified and how they 

    have been addressed.

    e) Monitoring of controls

    Monitoring of controls is a process to assess the effectiveness of internal 
    control performance over time. It includes assessing the design and operation 

    of controls on a timely basis and taking necessary corrective actions/measures.

    Small companies - the problem of control

    Many of the controls which would be relevant to a large entity are neither practical 
    nor appropriate for a small company. For a small company, the most important 
    form of internal control is generally the close involvement of the directors or 
    proprietors. However, that very involvement will enable them to override controls 

    and, if they wish, to exclude transactions from the records. 

    Auditors can have difficulties not because there is a general lack of controls but 
    because the evidence available as to their operation and the completeness of 

    the records is insufficient.

    Segregation of duties will often appear inadequate in enterprises having a small 

    number of staff. 

    Similarly, because of the scale of the operation, organisation and management 

    controls are likely to be rudimentary at best. 

    The onus is on the proprietor, by virtue of their day-to-day involvement to 
    compensate for this lack. This involvement should encompass physical, 

    authorisation, arithmetical and accounting controls as well as supervision. 

    However, it is important to stress that in a well-run small company, there will be 
    a system of internal control. In any case, all companies must comply with any 

    relevant legislation concerning the maintenance of a proper accounting system.

    Where the manager of a small business is not himself/herself the owner, he/
    she may not possess the same degree of commitment to the running of it as 
    an owner-manager would. In such cases, the auditors will have to consider 
    the adequacy of controls exercised by the shareholders over the manager in 

    assessing internal control.

    Controls in a computer environment 

    Auditors must be able to cope with the special problems that arise when auditing 
    in a computer environment and keep abreast of technical innovation. There are 

    two types of controls such as: application controls and general IT controls. 

    Application controls are ‘manual or automated procedures that typically operate 
    at a business process level. Application controls can be preventative or detective 

    in nature and are designed to ensure the integrity of the accounting records. 

    Accordingly, application controls relate to procedures used to initiate, record, 

    process and report transactions or other financial data. 

    General IT controls are ‘policies and procedures that relate to many applications 
    and support the effective functioning of application controls by helping to 
    ensure the proper continuity of operations of information systems. General IT 
    controls commonly include controls over data centre and network operations; 
    system software acquisition, change and maintenance; access security; and 

    application system acquisition, development and maintenance.

    Application controls and general IT controls are inter-related. Strong general 
    IT controls contribute to the assurance which may be obtained by an auditor in 

    relation to application controls.

    On the other hand, unsatisfactory general IT controls may undermine strong 

    application controls or exacerbate unsatisfactory application controls. 

    The following points will particularly influence the auditors’ approach: 

    Before auditors placing reliance on application controls which involve 
    computer programs, they need to obtain reasonable assurance that 
    the programs have operated properly, by evaluating and testing the 
    effect of relevant general IT controls or by other tests on specific parts 

    of the programs;

    – Sometimes, a programmed accounting procedure may not be subject 
    to effective application controls. In such circumstances, in order to put 
    themselves in a position to limit the extent of substantive procedures, 
    the auditors may choose to perform tests of controls by testing the 
    relevant general IT controls either manually or by using CAATs, to gain 
    assurance of the continuity and proper operation of the programmed 

    accounting procedure;

    – In a computer environment, there is the possibility of systematic 
    errors. This may take place because of program faults or hardware 
    malfunction in computer operations. However, many such potential 
    recurrent errors should be prevented or detected by general controls 
    over the development and implementation of applications, the integrity 

    of the program and data files, and of computer operations;

    – The extent to which the auditors can rely on general IT controls may 
    be limited because many of these controls might not be evidenced, or 

    because they could have been performed inconsistently. 

    Table illustrating application controls

    Table illustrating general IT controls, controls and where they are needed

    Application activity 10.1

    1. Find out the requirements to achieve the overall objectives of 
    application controls.

    2. Explain the various ways through which the segregation of duties 

    should be carried out.

    10.2. Assessment and recording of information systems

    Learning activity 10.2

    BUGIRIMANA is an entrant or beginner in the auditing profession. The 
    association of accountants where he is a member has offered him an 
    opportunity to audit TUZAMURANE Ltd Company, one of the medium 
    business category in the country. He was required to assess its recording 

    of information system and the entire internal control system. 

    1. What should the auditor do to assess the accounting system? 

    2. Explain how an auditor can test controls of the internal control system 

    of a business organisation. 

    3. What are several techniques for the assessment of control risk?

    10.2.1. Assessment of information systems and internal 

    control

    Auditors should assume control risk is high, unless it is assessed as low, and 
    the assessment confirmed by tests of controls.
    In order to assess the information system and internal control, the auditor may 

    do the following: 

    Assess the adequacy of the accounting system as a basis for preparing 
    the financial statements; 
    • Identify the types of potential misstatements that could occur in the 
    financial statements;
    • Consider factors that affect the risk of misstatements;

    • Design appropriate audit procedures.

    a) Accounting systems and the control environment 

    Auditors perform procedures to give them an understanding of the accounting 
    systems at a client and comprise what procedures are carried out, how many 
    and when depend on the size and complexity of the entity (more procedures are 
    likely to be required if the system is big and complicated), whether their systems 
    are documented or not (if so, reading this will give some understanding of the 

    system). 

    It will also depend on the auditors’ assessment of the risk of material misstatement 

    in the financial statements. If the risk is low, fewer procedures will be carried out. 

    A client is unlikely to change its system substantially on too regular basis, so 
    normally, auditors simply have to update their understanding of the system from 
    the previous year (that is, for changes that have occurred during the year). They 

    do this by:

    • Asking staff (inquiry) 
    • Watching staff operate the system (observation) 

    • Looking at documents produced by the system (inspection) 

    The auditor shall design and perform tests of controls to obtain sufficient 

    appropriate evidence as to the operating effectiveness of relevant controls if: 

    – The auditor’s assessment of risks of material misstatement at the 
    assertion level includes an expectation that the controls are operating 
    effectively (that is, the auditor intends to rely on the operating 
    effectiveness of controls in determining the nature, timing and extent 

    of substantive procedures);or

    – Substantive procedures alone cannot provide sufficient appropriate 

    audit evidence at the assertion level.

    b) Tests of controls

    Tests of controls are audit procedures designed to evaluate the operating 
    effectiveness of controls in preventing, detecting and correcting material 
    misstatements at the assertion level and must cover the whole accounting 

    period.

    • They are performed to obtain audit evidence about the effectiveness of 
    the: 
    – Design of the accounting and internal control systems, ie whether 
    they are suitably designed to prevent or detect and correct 
    material misstatements.

    – Operation of the internal controls throughout the period.

    The auditor will use inquiry in combination with other procedures (in particular 
    reperformance and inspection) to obtain evidence about the operating 

    effectiveness of controls and should consider:

    – How controls were applied 

    – The consistency with which they were applied during the period 

    – By whom they were applied 

    Deviations in the operation of controls (caused by change of staff etc) may 
    increase control risk and tests of controls may need to be modified to confirm 

    effective operation during and after any change.

    c) Questionnaires 

    Internal Control Questionnaires (ICQs): are used to ask whether controls 

    exist which meet specific control objectives. 

    Internal Control Evaluation Questionnaires (ICEQs): are used to determine 

    whether there are controls which prevent or detect specified errors or omissions. 

    The specific controls for major transaction systems (sales, purchases, inventory, 
    payroll etc) are examined in detail in later Units. Here we will look at the overall 
    objectives of the questionnaires, although we have included examples from 

    specific transaction systems to illustrate how ICQs and ICEQs are used. 

    Internal Control Questionnaires (ICQs) 

    The major question which internal control questionnaires are designed to answer 

    is ‘How good is the system of controls?’

    Where strengths are identified, the auditors will perform work in the relevant 
    areas. If, however, deficiencies are discovered they should then ask: 

    a) What errors or irregularities could be made possible by these deficiencies? 
    b) Could such errors or irregularities be material to the financial statements? 
    c) What substantive procedures will enable such errors or irregularities to 

    be discovered and quantified? 

    Although there are many different forms of ICQ in practice, they all conform to 
    the following basic principles: 

    – They comprise a list of questions designed to determine whether 
    desirable controls are present. 

    – They are formulated so that there is one to cover each of the major 

    transaction cycles. 

    Since it is the primary purpose of an ICQ to evaluate the system rather than 
    describe it, one of the most effective ways of designing the questionnaire is to 
    phrase the questions so that all the answers can be given as ‘yes’ or ‘no’ and a 

    ‘no’ answer indicates a deficiency in the system. An example would be: 

    Are purchase invoices matched to goods received notes before being passed 

    for payment?

    A ‘no’ answer to that question clearly indicates a deficiency in the company’s 
    payment procedures. The ICQ questions below dealing with goods inward 

    provide additional illustrations of the ICQ approach.

    Goods inward 

    • Are supplies examined on arrival as to quantity and quality? 

    • Is such an examination evidenced in some way? 

    • Is the receipt of supplies recorded, perhaps by means of goods inwards 

    notes?

    Are receipt records prepared by a person independent of those 

    responsible for :

    – Ordering functions? 

    – The processing and recording of invoices?

    •  Are goods inwards record controlled to ensure that invoices are 
    obtained for all goods received and to enable the liability for unbilled 
    goods to be determined (by pre-numbering the record and accounting 

    for all serial numbers)?

    – Are goods inward record regularly reviewed for items for which no 

    invoices have been received? 

    – Are any such items investigated? 

    Are these record reviewed by a person independent of those responsible 

    for the receipt and control of goods?

    However, note that while ICQs are used primarily for evaluating a system, they 
    can still be used to record a system. If they are used to record a system, then 
    the questions will be constructed in such a way that they require answers in the 

    form of descriptive notes on the system.

    Internal Control Evaluation Questionnaires (ICEQs) 

    In recent years, many auditing firms have developed and implemented an 
    evaluation technique more concerned with assessing whether specific errors 
    (or frauds) are possible rather than establishing whether certain desirable 
    controls are present. This is achieved by reducing the control criteria for each 
    transaction stream down to a handful of key questions (or control questions). 
    The characteristic of these questions is that they concentrate on the significant 
    errors or omissions that could occur at each phase of the appropriate cycle if 

    controls are weak.

    Internal control evaluation questionnaire: control questions 

    The sales (revenue) cycle 

    Is there reasonable assurance that: 
    • Sales are properly authorised? 
    • Sales are made to reliable payers? 
    • All goods despatched are invoiced? 
    • All invoices are properly prepared? 
    • All invoices are recorded? 
    • Invoices are properly supported? 
    • All credits to customers’ accounts are valid? 
    • Cash and cheques received are properly recorded and deposited? 
    • Slow payers will be chased and that bad and doubtful debts will be 
    provided against? 
    • All transactions are properly accounted for? 
    • Cash sales are properly dealt with? 
    • Sundry sales are controlled? 
    • At the period end the system will neither overstate nor understate 

    receivables?

    The purchases (expenditure) cycle 

    Is there reasonable assurance that : 

    • Goods or services could not be received without a liability being 

    recorded? 

    • Receipt of goods or services is required in order to establish a liability? 

    • A liability will be recorded: 

                           – Only for authorised items? 

                           – At the proper amount? 

    • All payments are properly authorised? 

    • All credits due from suppliers are received? 

    • All transactions are properly accounted for? 

    • At the period end liabilities are neither overstated nor understated by 

    the system? 

    • The balance at the bank is properly recorded at all times? 

    • Unauthorized cash payments could not be made and that the balance 

    of petty cash is correctly stated at all times?

    Wages and salaries 

    Is there reasonable assurance that: 
    • Employees are only paid for work done? 
    • Employees are paid the correct amount (gross and net)? 
    • The right employees actually receive the right amount?

    • Accounting for payroll costs and deductions is accurate? 

    Inventories 

    Is there reasonable assurance that : 

    • Inventory is safeguarded from physical loss (eg fire, theft, deterioration)? 

    • Inventory record are accurate and up to date? 

    • The recorded inventory exists? 

    • The recorded inventory is owned by the company? 

    • The cut-off is reliable? 

    • The costing system is reliable? 

    • The inventory sheets are accurately compiled? 

    • The inventory valuation is fair?

    Non-current assets 
    Is there reasonable assurance that: 
    • Recorded assets actually exist and belong to the company? 
    • Capital expenditure is authorised and reported? 
    • Disposals of non-current assets are authorised and reported? 
    • Depreciation is realistic? 
    • Non-current assets are correctly accounted for? 

    • Income derived from non-current assets is accounted for?

    Management information and general controls 
    Is the nominal ledger satisfactorily controlled? 
    • Are journal entries adequately controlled? 
    • Does the organisation structure provide a clear definition of the extent 
    and limitation of authority? 
    • Are the systems operated by competent employees, who are adequately 
    supported? 
    • If there is an internal audit function, is it adequate? 
    • Are financial planning procedures adequate? 

    • Are periodic internal reporting procedures adequate? 

    Each key control question is supported by detailed control points to be 

    considered. 

    For example, the detailed control points to be considered in relation to key 
    control question (b) for the expenditure cycle (Is there reasonable assurance 
    that receipt of goods or services is required to establish a liability?) are as 

    follows:

    Is segregation of duties satisfactory? 
    – Are controls over relevant master files satisfactory? 
    – Is there a record showing that all goods received have been reviewed :
    • Weight or number? 
    • Quality and damage? 
    • Are all goods received taken on charge in the detailed inventory ledgers?
    – By means of the goods received note? 
    – Or by means of purchase invoices?
    – Are there, in a computerised system, sensible control totals (hash 
    totals, money values and so on) to reconcile the inventory system 
    input with the payables system? 
    • Are all invoices initialled to show that,
    – Receipt of goods has been matched to the goods received record? 
    – Receipt of services has been verified by the person using it? 

    – Quality of goods has been reviewed against the inspection?

    In a computerised invoice approval system, are there printouts (examined by a 

    responsible person) of: 

    – Where order, GRN and invoice are present but they are not equal (equal 
    within predetermined tolerances of minor discrepancies)? 
    – Cases where invoices have been input but there is no corresponding 

    GRN? 

    • Is there adequate control over direct purchases? 
    • Are receiving documents effectively cancelled (for example cross-

    referenced) to prevent their supporting two invoices

    10.2.2. Recording the information system and internal control

    The auditor must keep a record of client’s systems, which must be updated 
    each year. This can be done with narrative notes, flowcharts, questionnaires or 

    checklists.

    There are several techniques for recording the assessment of control risk 
    and one or more of the following techniques may be used depending on the 

    complexity of the system: 

    • Narrative notes 
    • Questionnaires 
    • Flowcharts 

    • Checklists 

    Whatever method of recording is used, the record will usually be retained on the 
    permanent file and updated each year. We will look at the use of questionnaires 
    in a little more detail here. There are two types, each with a different purpose. 

    • Internal Control Questionnaires (ICQs) are used to ask whether controls 
    exist which meet specific control objectives. 
    • Internal Control Evaluation Questionnaires (ICEQs) are used to 
    determine whether there are controls which prevent or detect specified 

    errors or omissions. 

    In most cases, specific controls are applied on major transactions relating to 

    sales, purchases, inventory, cash, payroll, revenue and capital expenditure.

    Confirming understanding 

    In order to confirm their understanding of the control systems, auditors will often 
    carry out walk-through tests. This is where they pick up a transaction and follow 
    it through the system to see whether all the controls they anticipate should be 

    in existence were in operation with regard to that transaction. 

    Application activity 10.2

    1. what are major questions which internal control questionnaires are 
    designed to answer?

    2. What auditor should do in order to obtain the audit evidence about 

    the effectiveness of the internal control system?

    0.3. Communication and control activities

    Learning activity 10.3

    MUTUNZI is an auditor who has finished to examine the internal control of 
    TURWUBAKE Ltd. Company wants to communicate for the first time the 

    findings of the audit examination to the management. 

    1. How does the auditor communicate the findings on the internal 

    control system to the organisation?

    2. Give five statements reflecting the deficiencies in the internal control 

    system of an organisation.

    10.3.1. Communication with the management

    a) Commucation with managment

    The auditor’s communication with the management is about communicating 
    significant deficiencies in internal controls and shall be communicated in writing 

    to those charged with governance in a report to management.

    b) The deficiency in the internal control of the organisation 

    A deficiency in internal control exists when a control is designed, implemented or 
    operated in a way that is unable to prevent, or detect and correct misstatements 
    in the financial statements on a timely basis, or if a control necessary to prevent, 
    or detect and correct, misstatements in the financial statements on a timely is 

    missing. 

    The likelihood of a misstatement occurring and its potential magnitude. Examples 
    of matters to consider when determining whether a deficiency in internal control 

    is a significant deficiency: 

    • The likelihood of the deficiencies resulting in material misstatements in 
    the financial statements in the future 
    • The susceptibility to loss or fraud of the related asset or liability
    • The subjectivity and complexity of determining estimated amounts
    • The amounts exposed to the deficiencies 
    • The volume of activity that has occurred or could occur 
    • The importance of the controls to the financial reporting process 
    • The cause and frequency of the exceptions identified as a result of the 
    deficiencies 
    • The interaction of the deficiency with other deficiencies in internal 

    control

    • Evidence of ineffective aspects of the control environment 
    • Absence of a risk assessment process 
    • Evidence of an ineffective entity risk assessment process 
    • Evidence of an ineffective response to identified significant risks 
    • Misstatements detected by the auditor’s procedures that were not 
    prevented, or detected and corrected, by the entity’s internal control 
    • Restatement of previously issued financial statements that were 

    corrected for a material misstatement due to fraud or error

    c) Necessary information the auditor should communicate to the 

    management 

    • Evidence of management’s inability to oversee the preparation of the 
    financial statements. 
    • The auditor shall communicate any significant deficiencies in internal 
    control to those charged with governance on a timely basis. 
    • The auditor shall also communicate in writing to management on a 
    timely basis significant deficiencies in internal control that the auditor 
    has communicated or intends to communicate to those charged with 
    governance. 
    • Deficiencies in internal control that have not been communicated to 
    management by other parties and that the auditor considers are of 

    sufficient importance to warrant management’s attention. 

    The auditor shall include the following in the written communication:
    • A description of the deficiencies and an explanation of their potential 

    effects

    Sufficient information to enable those charged with governance and management 

    to understand the context of the communication, in particular that: 

    • The purpose of the audit was for the auditor to express an opinion on 
    the financial statements. 
    • The audit included consideration of internal control relevant to the 
    preparation of the financial statements in order to design audit 
    procedures appropriate in the circumstances, but not to express an 
    opinion on the effectiveness of internal control.
    • The matters being reported are limited to those deficiencies identified 
    during the audit and which the auditor has concluded are sufficiently 
    important to merit being reported to those charged with governance.
    • The auditor may also include suggestions for remedial actions on the 

    deficiencies. 

    Note: The communication to management of less important deficiencies in 

    internal control can be done orally.

    10.3.2. Control activities of internal control system 

    a) Meaning of control activities 

    Control activities are those policies and procedures that help ensure that 

    management directives are carried out.

    • The auditor should obtain an understanding of control activities relevant 
    to the audit and how the entity has responded to risks arising from IT. 

    • Control activities include those activities designed to prevent or to 
    detect and correct errors. Examples include activities relating to 
    authorisation, performance reviews, information processing, physical 

    controls and segregation of duties.

    b) Examples of control activities

    Approval and control of documents: Transactions should be approved by an 
    appropriate person. For example, overtime should be approved by departmental 
    managers. 
    Controls over computerised applications: These are controls that assess the 
    overall system of the computerised operations. 

    Checking the arithmetical accuracy of records: For example, checking to see 
    if individual invoices have been added up correctly. 

    Maintaining and reviewing control accounts and trial balances: Control 
    accounts bring together transactions in individual ledgers. Trial balances bring 
    together unusual transactions for the organisation as a whole. Preparing these 
    can highlight unusual transactions or accounts. 

    Reconciliations: Reconciliations involve comparison of a specific balance in 
    the accounting records with what another source says the balance should be, 
    for example, a bank reconciliation. Differences between the two figures should 

    only be reconciling items. 

    Comparing the results of cash, security and inventory counts with 
    accounting records:
    For example, in a physical count of petty cash, the balance 

    shown in the cashbook should be the same as the amount held. 

    Comparing internal data with external sources of information: For example, 
    comparing records of goods despatched to customers with customers’ 

    acknowledgement of goods that have been received.

    Limiting physical access to assets and records: Only authorised personnel 
    should have access to certain assets (particularly valuable or portable ones). For 
    example, ensuring that the inventory store is only open when store personnel 

    are there and is otherwise locked.

    Segregation of duties

    Segregation of duties should take place in various ways: 

    Segregation implies a number of people being involved in the accounting 
    process. This makes it more difficult for fraudulent transactions to be processed 
    (since a number of people would have to collude in the fraud), and it is also 
    more difficult for accidental errors to be processed (since the more people are 
    involved, the more checking there can be). Segregation should take place in 

    various ways: 

    • Segregation of function. The key functions that should be segregated 
    are the carrying out of a transaction, recording that transaction in the 
    accounting record and maintaining custody of assets that arise from 

    the transaction;

    • The various steps in carrying out the transaction should also be 

    segregated;

    • The carrying out of various accounting operations should be segregated. 
    For example: the same staff should not record transactions and carry 

    out the reconciliations at the period-end.

    10.3.3. Benefits and limitations of internal control system

    a) Benefits

    The auditors shall assess the adequacy of the systems as a basis for the financial 
    statements and shall identify risks of material misstatements to provide a basis 

    for designing and performing further audit procedures. 

    Auditors are only concerned with assessing policies and procedures which are 

    relevant to the financial statements. Auditors shall: 

    • Assess the adequacy of the accounting system as a basis for preparing 
    the accounts
    • Identify the types of potential misstatements that could occur in the 
    accounts 
    • Consider factors that affect the risk of misstatements 
    • Design appropriate audit procedures

    The assessment of the controls of an entity will have an impact on that risk 
    assessment. 

    Risks arising from poor control environments are unlikely to be confined to 
    particular assertions in the financial statements, and, if severe, may even raise 
    questions about whether the financial statements are capable of being audited, 
    that is, if control risk is so high that audit risk cannot be reduced to an acceptable 

    level. 

    On the other hand, some control procedures may be closely connected to an 
    assertion in financial statements, for example, controls over the inventory counts 
    are closely connected with the existence and completeness of inventory in the 

    financial statements. 

    There may be occasions where substantive procedures alone are not sufficient 
    to address the risks arising. Where such risks exist, auditors shall evaluate the 
    design and determine the implementation of the controls, which is by controls 
    testing. This is most likely to be the case in a system which is highly computerised 

    and which does not require much manual intervention. 

    b) Limitations

    There are always inherent limitations to internal controls, including cost-benefit 
    requirements and the possibility of controls being by-passed and over-ridden.
    Management of an entity will set up internal controls in the accounting system 

    to assess the following: 

    • Transactions are executed in accordance with proper authorisation. 

    • All transactions and other events are promptly recorded at the correct 
    amouns, in the appropriate accounts and in the proper accounting 

    period. 

    • Access to assets is permitted only in accordance with proper 

    authorisation. 

    • Recorded assets are compared with the existing assets at reasonable 

    intervals and appropriate action is taken with regard to any differences.

    However, any internal control system can only provide the directors with 
    reasonable assurance that their objectives are reached, because of inherent 

    limitations, such as the following: 

    The potential for human error 

    These include the fact that human judgement in decision-making can be faulty 
    or produce simple errors and mistakes. For example: if an entity’s information 
    system personnel do not completely understand how the company’s order entry 

    system operates, they may incorrectly design changes to this system. 

    On the other hand, they may design the changes correctly but these may be 
    misunderstood by the personnel responsible for translating them into program 
    code. Errors may also occur in the use of information produced by IT. For example: 
    automated controls may be designed to report transactions over a specified 
    amount for management review, but individuals responsible for conducting the 
    review may not understand the purpose of these reports, and fail to review them 

    or investigate unusual items.

    The possibility of controls being by-passed or over-ridden 
    Controls can be circumvented by the collusion of two or more people or 
    management may inappropriately override controls. For example: management 
    could enter into a side agreement with customers that alter the terms and 

    conditions of sales contracts, which could result in improper revenue recognition. 

    Also, edit checks in a software program that are designed to identify and report 

    transactions that exceed specified credit limits may be overridden or disabled. 

    Collusion among employees

    In any organisation collusion exist among employees due to different conflicting 

    circumstances. 

    The costs of controls outweighing their benefits 

    This is a particular problem faced by smaller entities. For example: smaller entities 
    often have fewer employees which may limit the extent to which segregation of 
    duties is practicable. It would not make commercial sense to employ additional 
    staff purely for the purposes of achieving greater segregation of duties. 
    However, this lack of formal control might be compensated for by a responsible 
    and ethical owner-manager, who closely monitors his/her company’s business 

    and accounting processes. 

    Controls tending to be designed to cope with routine and not non-routine transactions 

    Non-routine transactions are by their very nature unusual. As a result, it will be 
    difficult to predict what these might be and therefore is less likely that a system 
    will have been devised to deal with these effectively. Take a shipping company 
    that leases cargo ships to transport goods as an example. It may have effective 
    controls over leasing transactions, but if and when the company acquires a 
    vessel of its own, the controls around authorising and recording the acquisition 

    may be much less effective. 

    These factors show why auditors cannot obtain all their evidence from tests of 

    the systems of internal control.

    The key factors in the limitations of controls system are human error and potential 
    for fraud. The safeguard of segregation of duties can help deter fraud. However, 
    if employees decide to perpetrate frauds by collusion, or management commit 
    fraud by overriding systems, the accounting system will not be able to prevent 

    such frauds.

    Application activity 10.3

    1. How do auditors assess policies and procedures which are relevant 

    to the financial statements? 

    2. What does the management of an entity assess when it sets up 

    internal controls in the accounting system?

    Skills lab activity 10

    Under the supervision of teacher, students in their learning teams’ role 
    playing the communications with management, where one group play as 

    management another as auditor.

    End unit 10 assessment

    1. Define the term internal control system 
    2. What are the features of the internal control system?
    3. Explain briefly the elements of internal control system. 
    4. What are different ways in which segregation ofduties should be 
    carried out to ensure that there is an effective internal control system 
    within the organisation?
    5. After defining control activities, give some examples which explain 
    the application of control activities within an organisation.
    6. In order to reflect a clear distinction between control objectives 
    and control activities, draw a table which illustrates the difference 
    between the two parts using examples. 
    7. Describe problems relating to internal control system and application 
    of controls in small companies. 
    8. After defining tests of controls, draw a table which demonstrates 
    how tests of controls are applied in the internal control system of an 
    organisation. 
    9. Find examples of matters to consider when determining whether a 
    deficiency in internal control is a significant deficiency.
    10. What are the limitations of internal control system?

    11. what are the benefits of internal control 

    UNIT 9: AUDIT DOCUMENTATIONUNIT 11: TEST OF CONTROL