11. Communication rules in a forum
Make sure you and your learners understand and abide to the following forum communication rules:
- Carefully read the post you want to respond to before writing a response to it
- Carefully read your response/message before posting it
- Frequently praise learners’ contributions in the forum. Never criticize a learner in the forum. Use an email to criticize the learner’s work but keep your criticism positive and make it clear to the learner that you take it as an incentive to advance, not as a setback.
- Be aware of technological problems that may occur in a forum and be able to solve basic ones yourself. Share individual problems in the forum: peers may have encountered same problems and share how they addressed them.
- No flaming nor bullying.
- Address participants correctly when commenting on their posts.
- Avoid very long, exaggerated and boring posts
- When there is controversy in the discussion, start from points of agreement and continue from there
- Use emoticons appropriately to keep participants/learners’ emotions positive.
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Last modified: Friday, 22 February 2019, 11:21 AM